Digital Disruption in the Age of the Customer

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Speakers: Dave Wieneke
Time: 11.15 am - 12.00 am Wednesday, May 8th 2013
Session: Winning Strategies – Digital Disruption in the Age of the Customer
Track: Winning strategies

The power between brands and their customers has shifted. In the Age of the Customer, the brands that benefit disproportionately are the ones that truly deliver delight across channels today.  Learn how organizations are differentiating on experience by realigning around customer needs and delivering a unified experience across an increasing number of digital touchpoints and channels.

This fast-paced session will cover: